Access problems
Recipient cannot access content after signing.
Recipient signed but sees no content
- Wait for redirect to /s/…/access after signing
- Enable cookies — access uses a secure session cookie
- Sender may have removed the file or link expired
- External URLs: destination site may block embedding or be offline
Sender revoked access
Deleting a link from the dashboard revokes access for recipients who have not yet signed. Signed recipients may still have access until retention expires.