Cancellation
Cancel your subscription and what happens to your data.
Cancel subscription
- Open Pro settings (or Settings → Payment & billing → Manage plan)
- Click Cancel subscription
- Confirm — cancellation takes effect at the end of the current billing period
After cancellation
- You keep paid features until the period ends
- Then your account moves to the Free plan
- Storage above 512 MB may block new uploads until you delete files or resubscribe
- Custom branding stops applying to new recipient views
- NDA records and signature logs are retained; hosted files follow your retention setting
Reactivate
Before the period ends, use Reactivate subscription in Pro settings. After it ends, upgrade again from /pricing.