Change email address
How email addresses work on SendbyLaw and how to request a change.
Your email is your login identifier and is used to match received transfers (NDAs you signed) to your account.
In Settings → Profile & security, your email is shown but cannot be edited directly in the app. This prevents accidental lockouts and keeps billing and signature records consistent.
How to change your email
- Sign in to SendbyLaw
- Open Settings → Profile & security and note your current email
- Email legal@sendbylaw.com from your current address with the subject “Email change request”
- Include the new email address you want to use
- We will verify ownership and update your account manually
Warning
After an email change, received transfers may take a short time to re-associate if they were matched to your old address. Links you already sent keep working.
Tip
Use the same email you give recipients so signed NDAs appear under Settings → My NDA links → Received.